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Failed Snapshot removal

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I am experiencing issues attempting to remove snapshots from some of our virtual machines. All of the virtual machines involved are SQL servers.

 

I am trying to backup all of our VM's with a 3rd party product. The virtual machines in question back up okay but then the snapshot removal process fails. This leaves the VM in a completely unresponsive state and I am unable to shut down or remove the snapshot within the VI client. At this point I have been finding the process id and killing it from the console.

 

In addition I have tried to create a snapshot manually and remove it with the same result. The snapshot removal process gets to around 95% and then just remains there hanging.

 

 

We are running ESX 3.0.2 and VC 2.5.0

 

 

Any help or advice would be much appreciated


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